Original topic:

Phone not connecting to Android Auto Bluetooth

(Topic created: Tuesday)
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userxM2pLSzNzf
Constellation
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Galaxy S25

I just received my  new Galaxy S25 Ultra, but when I have the bluetooth turned on in my 2018 Honda Accord, it still rings on my phone.  However, it does show up on the car display, but I don't want it ringing on my phone as well. 

I spoke to a Samsung CS rep today that said it's an issue and we have to wait until an update comes out, but he couldn't tell me when and then he promptly hung up on me.  Not sure why?  

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648
Astronaut
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Galaxy S25
I recently purchased the Samsung S25 Ultra and it is not connecting via BlueTooth/cord to my 2024 Subaru Crosstrek for Android Auto.

My phone is updated even rebooted my phone. While using the cord and going through the proccess, it will detect that it is but states to finish to the process on your device but when it's plugged via USB does not recognize my phone to the vehicle and vice versa. I have even used to cord that is USB C to USB C that was in the phone as well with no luck. 

I have tried Bluetooth and it does not see my vehicle and vice versa. I have looked up other tutorials on YT and it is all the same tutorials. 
The only other thought is that my vehicle needs to have its software updated but I was there semi recent and it was updated then. 

Any suggestions/links that would help would be appreciated. 
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jlbusiness97
Cosmic Ray
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Galaxy S25
Go to the settings / find the app Android auto and clear the cache and the data
userQEV6KtaeoR
Asteroid
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Galaxy S25

this first step ended up doing the trick for me.  gracias.  

Fza
Asteroid
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Galaxy S25
Same here I did everything Samsung customer service told me, (clear cache, uninstall and install the app, restart the phone change cable, update phone and app, disable security bug debug USB) and nothing, but my galaxy 8 galaxy 21 and galaxy 23 connect and work perfectly on my VW Jetta 2023 they told me is my car but..... I don't know since the other phones work..
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Steveaussieflyer
Constellation
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Galaxy S25

Go to the settings / find the app Android auto and clear the cache and the data.

You must clear the data.

Fza
Asteroid
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Galaxy S25
I did it also uninstall the app and installed again, update it and nothing,...1740348075793.jpg
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userLq7VeNVX42
Constellation
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Galaxy S25

S25+ connects to Bluetooth in the car, but I cannot get Android Auto up.  The phone shows that it's connected to Android Auto in the Connected Devices, but Android Auto will not come up on the car.  Tried various cables and nothing works.  Strangely, when I very first plugged into the car, all was well. Android Auto came up very briefly, then it gave me some tiny error message and said it wouldn't work any more.  This is pretty frustrating as I live in a major metro with huge traffic and I need Waze to navigate.

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realaud
Honored Contributor
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Galaxy S25

OK, I get that you need Waze to navigate, and it is not acceptable that a basic application will not work on a new phone, but you know you can just take your phone out of your pocket, put it in a cradle and use maps just from your phone.  That's what we did in the days before the cars started adding control panel screens.  I still do it, because I am too lazy to plug in a cable, except I don't use the cradle because I don't need to see the map, only need to hear the directions.

userJyX4Y37NPv
Constellation
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Galaxy S25

Lmao. Yeah, there are more than one way to skin a cat.

 

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Steveaussieflyer
Constellation
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Galaxy S25

Go to the settings / find the app Android auto and clear the cache and the data.

You must clear the data. I think it's corrupted from old phone transfer

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