Post OneUI 8.5 Upgrade / Video Call Issue.

[userIzHov1g89d]

After the OneUI 8.5 upgrade, video chat with another android phone (even another Samsung phone with oneUI 8.5) fails. It keeps saying "video declined". If the other phone tries the same, they get a "video declined" error as well. This seems to work fine before the upgrade as I would make routine video call.

Just a side note, video calls through google Meet do still work however.

[PrettiP]

Are yu using Google Meet for Video Calling ?

[userIzHov1g89d]

From the contact, when I click on the video/camera button to initiate the call. When I do, I get 2 options

1.) Google Meet
2.) Video call.

In the past, I would select video call to make the call. Now, even though the call connects, it doesn't include the video. If I select the camera within the call, i get the "video declined " error instantly.

[Robin621k]

That would be a carrier issue then. Contact your carrier.

[userIzHov1g89d]

My phone was bought through AT&T... I find it hard to believe AT&T is blocking the video feature of Samsung phones just because they made a small upgeade.

[Robin621k]

I didn't say AT&T is blocking it. It is a carrier feature to locked devices. ViLTE is supplied by your carrier. They are the ones who put the carrier based tweaks to your software.
This happens all the time with software updates, stuff gets broken. Put in an error report and contact your carrier.

[userIzHov1g89d]

I got you. That makes sense. Thanks for for the advice.

[Robin621k]

You're welcome!

[userIzHov1g89d]

I reached out to AT&T regarding the issue. They reset some network settings on the back end and tried some other troubleshooting steps, but did not resolve the issue. Keep in mind, i have two S25+ in my household. Both were upgraded at the same time and both are having the same exact issue.

Just a side note, the Meet (Google Meeting) option works fine. It's the Video Call that is the issue

[Members_uvzvC9l]

I really don't know a nice way to say it, so I'll just say get off the fanboy wagon. It's a Samsung update issue, why would you even think about blaming the carrier. Even if it was a carrier incompatibility issue it is Samsung's responsibility to work with carriers before the software is released to ensure updates are compliant.