Original topic:

RCS Chat and STRAIGHT TALK not working

(Topic created: Thursday)
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SED70
Cosmic Ray
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Galaxy S25

It's been over 4 weeks now and I, Samsung or Straight talk can get this feature to work. IS anyone having this issue and is using Straight talk.  I have tried EVERYTHING on here that has been suggested. It simply will not work. Certainly, someone knows the issue and can and will help.  Please.  Straight talk all but refuses to keep talking to me and Samsung insists that it is a carrier problem.  Someone please help!!

NoLuvJavi
Cosmic Ray
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Galaxy S25
Thats what Im saying. It was but they removed the feature but the tab is still there.
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meself
Honored Contributor
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Galaxy S25
OK wasn't aware it was removed
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NoLuvJavi
Cosmic Ray
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Galaxy S25
Yeah it sucks. šŸ˜ž
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SED70
Cosmic Ray
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Galaxy S25
I'm talking about Google messages... It does not work... Samsung doesn't even Intall SAMSUNG MESSAGES on the S25 series. They are pushing Google messages.. either way... Question still remains... How to get RCS chats to enable... What is the carrier missing that they say they are not missing... They have ever feature of my account turned on.... So they say
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SED70
Cosmic Ray
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Galaxy S25
Another issue I believe might be the problem... Isn't my number supposed to be here?... In the advanced setting? I put it in .. turn RCS on and it goes to unknown number?? šŸ¤”1743149983451.jpg
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Tom6068
Black Hole
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Galaxy S25

That is better info there since your number does not show and it should. Does the device use a physical SIM card? If so, take it out, then reset the mobile network settings. Then clean out the cache and data of the Google messages and uninstall it. Turn off the device and reinsert the SIM card and boot it back up. Then reinstall Google messages and go form there.

If it is an eSIM, just turn it off in the Settings/Connections/SIM manager and toggle it off there and follow the same procedure as if you are reinserting the physical card and doing the Messages all over again. Also, be sure to back up your text messages/chats before doing this.

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SED70
Cosmic Ray
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Galaxy S25
Just did this... Same thing.. unknown number comes up... Stuck in setting up and trying to verify number
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Tom6068
Black Hole
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Galaxy S25
I have one suggestion and that is to reset the phone back to factory settings and start over.

But I'm near 100% sure this is a carrier issue. Even in the Google settings it will say the RCS format is able to be used by carrier allowance.

So, my suggestion is to call your carrier insist on fixing the issue. This may involve going into the mobile network settings and they help add and set up a defined access point name with specific settings.

If not that, try another carrier.
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SED70
Cosmic Ray
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Galaxy S25
I will say that Samsung has done a factory reset numerous times.. I have done a couple also . Nothing seems to take care of the issue. I have insisted several times... To the point that they end up hanging up on me...I guess... Not wanting to.. I will go back to Verizon... But since they own Straight talk now.. and my SIM runs on Verizon towers.. I think it would be the same. Do you think if I went to my local Verizon store.. since they own Straight talk...they might be able to help ?
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Tom6068
Black Hole
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Galaxy S25
It's possible they could help you. Verizon is an expensive choice unless they have a plan that's relatively cheap that does not require a contract. They do own their own MVNO called Visible for $25/month, so if Verizon worked for you, that could be a an option.

I use Metro by T-mobile and it's $25/momth including taxes & fees. They do have a setup fee. US Mobile has a good deal that offers perks for $25/month with a 35gig data limit. But they have a premium service for $35/month unlimited and it allows connecting to any of the big three networks on the fly.

In the end, it's your choice but be sure this is a carrier issue.
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