Solved: Unlock s25 wont connect carrier - Samsung Community

judexsung · Friday

Anyone else having issue with xifinity mobile swap esim getting not compatible message ?

SamsungRei · 13 hours ago

Hello, Welcome and thank you for reaching out. I know how frustrating it can be activating a new phone.

Here is a link with helpful information for getting started with your new phone, such as activation, setting up voicemail and more! https://www.samsung.com/us/support/answer/ANS10002366/

If you are still unable to activate your phone, you will need to contact your service provider for additional assistance.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

Srb79 · Friday

This was issue with some carriers, thy didn't receive eSIM information from Samsung so eSIM is not available only physical SIM. They are saying that it will not be possible to activate eSIM until after February 6th

judexsung · Friday

Ahhh so I get a physical Sim should work ?

Srb79 · Friday

Yes

judexsung · Friday

Will give it a try. Thank you btw. Support was no help.

judexsung · Saturday

Yeah wasn't able get physical Sim either, guess they need IMEI

cjt7786 · Friday

I am using an e sim on cricket

judexsung · Friday

You have the unlock model?

Members_NOb4kwG · Saturday

Here they just straight up claim no providers in my country support E-SIM, while almost all do... How am I supposed to use my phone SAMSUNG?!?!?

judexsung · Saturday

Lmao yeah was wondering the same thing almost returned mine

Original topic:

Unlock s25 wont connect carrier

1 Solution