Original topic:

Whatsapp chat transfer issue

(Topic created: a week ago)
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usergTzndoWOmU
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Galaxy S25

Anyone else struggling to transfer whatsaop chats from s24 ultra to s25 ultra?? It's ridiculous 

ElSantos00
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Galaxy S25

i have same problem i cant make a google backup or "trasfer chat" from my s24 ultra to my 25 ultra, any update?

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Mango77
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Galaxy S25

This worked for me! - https://www.reddit.com/r/whatsapp/comments/1ijq0fy/new_s25_whatsapp_restore_hanging_and_failing_at/?...

 

Honestly, I had tried EVERYTHING since getting my S25+ on 1st Feb (chat transfer, google drive backup, variations of this manual file transfer). Everything else failed but following these steps worked a treat!! I'd been trying for ages every day to get it working and ended up locking myself out of whatsapp for hours at a time due to the validation time limits, I was carrying around two phones to still use whatsapp on my old phone!!

After doing this, my contacts were showing as phone numbers instead of saved names (those that were saved on my google account were showing as numbers, only those saved to my sim showed the name) but as someone else here suggested, I just re-saved one of the numbers and the rest synced up and showed correctly.

 

Hang in there guys, there is hope!!

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muhammad Ikhsan
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Galaxy S25

me too, is there any update or patch or how to fix

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alssadi
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Galaxy S25

I tried 3 ways to transfer WhatsApp, which are direct transfer and failed, transfer via Google Mail cloud version, and the third method is via transferring WhatsApp data via USB memory, and the method also failed, and I said there might be a problem with WhatsApp, and I tried another phone from another company and transferred WhatsApp with me. At that time, I knew that the problem was in the new phone Galaxy S25 Ultra Galaxy S25 Ultra. I work in a mobile phone store and there is a problem transferring WhatsApp data to

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alssadi
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Galaxy S25

I work as a technician in a mobile phone shop and during my work with more than one customer, it became clear to me that there was a problem in transferring WhatsApp data to the new Galaxy S25 Ultra phone. I tried 3 methods to transfer WhatsApp, which are direct transfer and it failed, transfer via Google Mail, the cloud version, and it failed, and the third method is by transferring WhatsApp data via a USB memory stick, and the method also failed, and I said there might be a problem with WhatsApp and I tried another phone from another company and transferred WhatsApp data with ease. At that time, I knew that the problem was in the new Galaxy S25 Ultra phone.

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ExBanker
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Galaxy S25

Yeah me too, from indonesia

Same case happens to me

I tried to back up to another phone, and success, so i use companion mode temporary until update to fix this, and restore to s25

Hope samsung can repair this soon

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user3QRC2pkqBh
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Galaxy S25

From Indonesia too

It's simple temporary solution:

1. When it stuck at 99% restore, immediately restart the S25 Ultra. And you will have all your previous chats from the backups. Now what you have to do is manually copy your Media from your old phone (step 2)

2. The easiest way to copy your Media files is to use a USB drive. Use My files app on yourold device and copy rhe following:

Internal Storage/Android/media/com.whatsapp/WhatsApp/Media

Copy that folder from your old phone to your USB drive and then use it replace the S25 Ultra's Internal Storage/Android/media/com.whatsapp/WhatsApp/Media folder.

Restart your phone.

Good luck

 

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Herdayu
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Galaxy S25

I'm an also indonesian

All 3 steps to restore chat history from whatsapp and they all failed. So how is it now? Are you succeed to restore whatsapp on s25?

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TENGSH
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Galaxy S25

Help!!! I'm having the SAME ISSUE for my WhatsApp!!! After I've switched fr S22 Ultra to S25 Ultra, I try to reload my WhatsApp from my backup in Google Drive but it couldn't find my backup!!! This is STRESSFUL REALLY...especially when I've many critical communications on WhatsApp!!!

Samsung, PLEASE DO SOMETHING!!!

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Alyafei
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Galaxy S25

Oh my god 

I waste my time for the past 35hrs just trying to restore whatsapp from s23 ultra to s25ultra 

There was no luck same issue 

Tried Google 

Local backup 

Chat transfer 

All were unsuccessful 

 

Thought I will go to a mobile store as might I get extra experience, wasted 4hrs, then he told that yesterday one customer came with the same issue and was not able to fix 

 

Finally decided to search the net for similar issue and I found that many users having the same issue and whatsappp has already acknowledged the issue and stated they are working on it but with no timeline 

 

Currently decided to keep my old phone running and mirroring whatsapp on my new device