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Asteroid

Notification sounds duplicate/multiply

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When I get a text message, for example, my notification sound for it duplicates into a lot more than one, it's a different amount each time... I tried clearing the cache but that didn't do anything... 

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Samsung Moderator
Samsung Moderator

Re: Notification sounds duplicate/multiply

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Give these steps a try: 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. Once the android recovery mode populates, then scroll to wipe cache partition using the volume down key, and select it by using the power button.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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8 REPLIES 8
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Samsung Moderator
Samsung Moderator

Re: Notification sounds duplicate/multiply

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Are you using the stock messaging app?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Re: Notification sounds duplicate/multiply

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Yes

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Samsung Moderator
Samsung Moderator

Re: Notification sounds duplicate/multiply

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Have you tried wiping the cache partition on your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Re: Notification sounds duplicate/multiply

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Does that mean just the messages app cache? 

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Notification sounds duplicate/multiply

JUMP TO SOLUTION

Give these steps a try: 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. Once the android recovery mode populates, then scroll to wipe cache partition using the volume down key, and select it by using the power button.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Asteroid

Re: Notification sounds duplicate/multiply

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Seems to have fixed it...

 

Thanks! Smiley Happy

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Constellation

Re: Notification sounds duplicate/multiply

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Tried this but did not solve the issue

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Astronaut

Re: Notification sounds duplicate/multiply

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how do you do this on the Note 20 with no Bixby key?
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