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04-02-2023 10:56 AM (Last edited 04-03-2023 10:18 AM by SamsungAdam ) in
Galaxy WatchI PLUGGED IT INTO THE CHARGER AND IT SHOWED ME THE SAMSUNG LOGO AND INMEDIATELY SHOWED ME THE ODIN MODE, I REBOOTED AND KEEP IT LIKE THAT, THE OTHER DAY I COULDNT TURN IT ON. I ALSO KEEP IT ON THE CHARGER, USB PC AND THE SAME RESULT BLACK SCREEN, I ALSO TRIED AGAIN TO REBOOT AND NOTHING. ANY GUESS WHICH IS THE PROBLEM.
PD> I WAS USING THE WATCH IN A SAND AREA, BEACHES, AND RIVER, DIDNT GO DIVE IN JUST IN THE SURFACE. NEVER HIT THE WATCH WITH ANYTHING. THANKS
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04-03-2023 02:38 PM in
Galaxy WatchThank you for reaching out. I can certainly understand your concern with your watch not powering on after being stuck in Odin Mode and would recommend a service repair. This will allow a licensed technician to determine the cause of the symptom you are experiencing. For in-warranty repairs: Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. Private message: https://bit.ly/3fbRevo
5. Contact customer service directly at 1-800-726-7864
For out of warranty repairs, please give this link a try to set up service for your buds: https://www.samsung.com/us/support/service/locations/ or you can reach out to our customer service team directly at 1-800-726-7864.
For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html