After repair my Golf Edition watch is no longer a golf edition

[userwW3AQS8noh]

Does anyone know how to explain to the Samsung support that after my galaxy watch 5 golf edition was repaired it is no longer a golf edition watch and does not default with the smart caddie software or the golf watch faces.  I have tried twice calling and both times got nowhere except frustrated.  It seems like a simple thing, but I can't seem to get across that the watch came default with it licensed forever and now it wants me to pay to use smart caddie.  Thanks for any help that can be provided

[Ric221]

Just a quick question. What repair was done, and who did you have to repair it?

[userwW3AQS8noh]

Repaired by Samsung. The following was done.
Solution:
S/W UPDATED - REPLACED LCD - REPLACED PBA

[userwW3AQS8noh]

Do I need to ask for another repair?

[Samsung_Moderator · Accepted solution]

Thank you for reaching. I would recommend contacting our customer service team directly at 1-800-726-7864, as the unit may require additional service or replace. Please contact them for further assistance.