Can't open Bixby - An error occurred please try again

[userfQ2CogqIlX]

Dear all,

I updated the bixby on my active 2 (latest os) and I keep getting this error. I tried restarting my watch and force stopping the app but no luck. Please help...😭Whenever I open bixby

[userGq6lQKqSOL]

I found out how to fix this without having to reset your watch. It works even with the latest update. For some reason just having the watch bixby voice app isn't enough. You have to go into the watch store and make sure watch bixby and watch bixby provisioning installed as well. I don't know why Samsung does this and why they all aren't just grouped into one bixby app but you need them all to use bixby on your watch. Having said that bixby is horrible on the watch. It can't do anything besides the most basic functions

[userDBc3JL39La]

Yeah i am having this same issue. I've had my watch for 5 days now and did all the updates. Funny though that bixby worked even after the updateuntil yesterday but stopped working this morning.

I am hoping Someone at samsung see's this.

[Tako3]

I just bought my active 2 and had this issue. I factory reset and it worked for a couple days. But then a week later I am having the same issue. 

[userWqdmQVkY0O]

I had the same issue, you just have to download Bixby provisioning app in the galaxy store along with another Bixby app, that solved the issues for me rather than resetting the watch and using the older version