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08-10-2023 10:36 PM in
Galaxy WatchSolved! Go to Solution.
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08-11-2023 06:14 AM in
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08-11-2023 07:11 AM in
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08-13-2023 05:36 AM in
Galaxy Watchsame problem here...my active 2 plays without any problem music from spotify. Watch 6 doesn't...
Let me now if you find a solution!
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08-23-2023 05:08 PM in
Galaxy WatchHi BH123, welcome to the Community, and thank you for reaching out. Thank you for informing us about doing those troubleshooting steps, like factory resetting, uninstalling/reinstalling Spotify, restarting, and resetting your Bluetooth settings. Make sure you are following the steps in this guide to get Spotify to play on your Watch: https://www.samsung.com/us/support/answer/ANS00051414/
If you are following the steps, and it still isn't playing, you can send an error report through the Members app: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
You can also try contacting Spotify to confirm compatibility, since the Active 2 uses Tizen for the operating system, while the Watch 6 uses WearOS.
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12-14-2023 04:05 PM in
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12-18-2023 01:00 PM in
Galaxy WatchHere is one work around you might want to try
https://www.lifewire.com/use-spotify-on-samsung-galaxy-watch-5216912
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12-18-2023 01:21 PM in
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3 weeks ago in
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3 weeks ago in
Galaxy WatchWas it working before or did you just install it? Do you have an LTE or BT version of the watch? What's not working about it, no sound? Not opening? Are you getting an error message? if it's LTE, do you have your mobile data & wi-fi on and connected to a network? If it's BT, is Spotify on your phone and is your watch connected to your phone while opening Spotify?
There is so much detail you are leaving out. If you want assistance, it helps to be as specific as possible, not just "it doesn't work".