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Original topic:

Cannot get watch to pair to Iphone

(Topic created: 06-17-2024 11:16 AM)
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Puregrice
Constellation
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Galaxy Watch

I just received a new 47mm Galaxy Watch 6 Classic LTE. I have an Iphone 15 pro max. I downloaded the Galaxy Watch App from the App Store. When I go to set it up after I 'start my journey' there is no option for the 47mm watch, only a Galaxy Watch 46mm/42mm. When I select that one as it seems to be the closest option it does not pair. Can anyone advise what I am doing wrong? I have updated everything, restarted everything and still no luck. Thanks. 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with your Galaxy watch 6 classic not pairing with your iPhone 15 pro max. As @DickWheawill and @GaryB82 stated the Galaxy watch 6 classic is not compatible with your iPhone. In the link @GaryB82 provided it states "Galaxy watches running Wear OS are not compatible with iOS devices." We apologized for any inconvenience this may cause.

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GaryB82
Epic Samsung Care Ambassador
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Galaxy Watch

This site should be able to help 

https://www.samsung.com/us/support/answer/ANS00078020/



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DickWheawill
Galaxy
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Galaxy Watch
Your watch runs Wear OS. It won't pair to an iPhone. The pairing option you see is for the old Galaxy Watch which ran the Tizen OS.
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with your Galaxy watch 6 classic not pairing with your iPhone 15 pro max. As @DickWheawill and @GaryB82 stated the Galaxy watch 6 classic is not compatible with your iPhone. In the link @GaryB82 provided it states "Galaxy watches running Wear OS are not compatible with iOS devices." We apologized for any inconvenience this may cause.

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