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Everytime I put the watch on charge, the colors of the hands change and I won't change back unless I reset the watch. Is anybody else... View Post 
Samsung_Moderator
Thank you for reaching out, sammy33. I can certainly understand you concern with your watch not func... View Post |
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I got a new samsung watch and I am trading in my old one, but there were no instructions or mailer sticker to facilitate that. Does it come in an... View Post |
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Hi, even though my watch is recording exercise sessions where my HR is in weight control, aerobic and anaerobic zones for more than 10 minutes... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with your watch not tracking you... View Post |
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What am I missing? Some dunb watches, even my cheap Citizen Ecodrive, have solar charging built into them. Why can't the Watch 7 ultra and... View Post
Samsung_Moderator
Hello MaddawgEDC, Thank you for your interest in sharing your ideas with Samsung. We appreciate your... View Post |
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I use Samsung Pay and typically use my watch to actually pay for items. I needed to return an item today and the receipt had a digital card number... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand the importance of being able to find your dig... View Post |
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Both my wife and I's Watch 7 LTE devices got the January update and it has killed the bluetooth connection. It now wants us to transfer the... View Post 
TheManCaveVideo
So I wound up resetting the watch. Had forgotten that you can leave the cellular plan on the watch d... View Post |
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As the title reads, my Galaxy Watch 6 is still on beta software R940XXU1ZXF7/R940OXM1ZXF7 with the July 2024 security patch. I had left the beta... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with being stuck on the beta. As... View Post |
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Hello,I have the latest classic model of the Galaxy Watch 6. Other models can navigate bike or other routes on the watch (by importing a GPX... View Post
Samsung_Moderator
Hello Sergyk, Welcome to the Community. We understand wanting to use the routing feature on the Watc... View Post |
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My watch is counting distance and calories, but missing the steps. It shows I've walked for 4 miles with ~500 calories but no steps. It's... View Post 
Samsung_Moderator
Hello, Welcome and thank you for being part of the Community. We understand the concern with the ste... View Post |
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After testing multiple times over the last two weeks, I am confident in saying that my Galaxy Watch Ultra is counting steps while I am doing an... View Post 
SamsungRei
Hello, Welcome and thank you for being part of the Community. We understand the concern with the wat... View Post |
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I know many have been complaining about the workout screens closing during an active workout, and most of us believe it's an error, but I... View Post 
Samsung_Moderator
Hi realaud, We appreciate your participation in the Community! Thanks for posting! We are including ... View Post |
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It's not uncommon for some of us to have low resting heart rates, especially athletes - the cyclist Miguel Indurain was once measured at 28bpm!... View Post
Samsung_Moderator
Hello glaven, Welcome to the Community. We understand the concern with the Health app not reading pr... View Post |
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When I use my Watch 6 heart monitor during rest, it is accurate. I know this since it is easy to check my pulse in this position. But when... View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand the concern with the heart rate monitor providing ina... View Post |
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Howdy, Just reporting that since the last Galaxy Watch update (which I installed on Jan 23, 2025), my watch doesn't send me any... View Post
Samsung_Moderator
Hello @Yeordana, Welcome to the Community. If you have tried all the steps provided by @userkZdO1j1V... View Post |
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I've had a watch ultra for a while now and I'm a runner so I thought this would be a great watch but ever single workout I do without fail... View Post 
usersOToDzr02U
Yes I'm sure but I was actually able to fix it via turning off wrist detection even though I have no... View Post |
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Hi! I'd like to suggest an improvement for the notifications on the Galaxy Watch. Currently, it's not possible to customize notifications... View Post
Samsung_Moderator
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post |
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My Galaxy 4 watch just went through a software update R870XXU1IXK1 and after the update my watch no longer showed the temperature in the weather... View Post
Samsung_Moderator
Thank you for that information. I would recommend reaching out to our customer service team directly... View Post |
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I have 2 x Galaxy Fit 3 bands, one for me and one for my young daughter. I have installed each on the Galaxy Wearable app... View Post 
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with not being able to conne... View Post |
