Couldn't sync accounts

[saulsetton]

Please help every time I try to sign in to my Google account I get an error saying couldn't copy accounts to watch

[LongHiker]

@saulsetton What phone are you using? What watch are you using?

Using the Galaxy Wearable app to connect your phone and watch should transfer everything that you need. 

[saulsetton]

S21 and watch 4 40mm

[LongHiker]

@saulsetton How are you trying to sign in to your Google account?

[saulsetton]

The wearable app

[saulsetton]

Is there a way to hel0

[saulsetton]

Please can I help

[saulsetton]

U

[Samsung_Moderator · Accepted solution]

Thank you for reaching out. I can certainly understand your frustration with not being able to sync your Google Account with your Galaxy watch 4 and would be happy to look into this further for you. Give this link a try for a possible resolution to the symptoms you are experiencing: https://support.google.com/wearos/thread/130655584/i-can-t-add-my-google-account-to-my-new-galaxy-wa...

If you have tried the troubleshooting steps provided, and are still experiencing these symptoms, I would recommend contacting our customer service team, so they can remote into your device and get a hands-on look at your devices. You can reach them directly at 1-800-726-7864 for further assistance.

[saulsetton]

Please help