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‎01-10-2023 12:57 PM in
Galaxy WatchSolved! Go to Solution.
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‎01-13-2023 11:05 AM in
Galaxy WatchThank you for reaching out. Just to clarify in order to provide you with the most accurate troubleshooting steps available, are you starting your workout from your watch or phone?
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‎01-13-2023 11:12 AM in
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‎01-16-2023 06:32 AM in
Galaxy WatchThank you for that information. I can certainly understand the importance of being able to use the fitness training on your watch and would be happy to look into this further for you. When you begin a fitness program on your phone, the program and other stats will appear on your connected Galaxy watch. You can refer to the information on your watch while the program is going on. Give this link a try for more information on how to use the connected Galaxy watch under the Use a program section: https://www.samsung.com/us/support/answer/ANS00062451/
If you have tried the steps provided and are still experiencing these symptoms, I would recommend reaching out to our Samsung Health team directly for further assistance at (855) 795-0509.