Original topic:

Energy Score

(Topic created: 7 hours ago)
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FrankyFratelli
Asteroid
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Galaxy Watch
Phone: S24 Ultra 
Watch: GW6 Classic
App: Samsung Health 6.27.0.161

Issue: Samsung Health does not display Energy Score

I used Members app to contact support by text but did not get a reply.
6 Replies
Ziahh
Asteroid
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Galaxy Watch
I think this is what your looking for??
1721924799233.jpg1721924799251.jpg
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FrankyFratelli
Asteroid
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Galaxy Watch
Thanks for sharing although confusing to say GW6 doesn't have it, but then say GW4 and later do. LOL, the GW6 is two generations later than GW4.

However, I do have a GW4 also and will connect and give it a shot.
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Kionney
Constellation
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Galaxy Watch
OP is looking for the new energy Score that Samsung is pushing out to its members and newer models of devices.
Ziahh
Asteroid
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Galaxy Watch
Idk i just typed it in 🤣🤣 your welcome
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Kionney
Constellation
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Galaxy Watch
- To check the Energy Score, the health data tracked from Samsung Galaxy Watch (Galaxy Watch 4 and later) or Samsung Pi must be synchronized with the Samsung Health App. Needs at least the previous day's activity data and sleep, and heart rate data during sleep
- Energy Score and wellness tips are available on Android phones (Android 10 or above) and requires Samsung Health app (v6.27 or above).

I've heard it takes people 7 days or some 10 days to get the results.
Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Hello FrankyFratelli, Welcome to the Community, and thank you for reaching out. The Energy Score is a new feature being released with the new devices such as the Watch 7 and Watch Ultra. Older devices will receive the feature in an update. Unfortunately, we are unable to speculate on the release of future updates.

Here is a video with more information on the Energy Score feature: https://www.youtube.com/watch?v=0Y04Vmt8Vb8