Original topic:

FIT 3 sent random SOS

(Topic created: 2 weeks ago)
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STEVELAF
Constellation
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Galaxy Watch
Last night at 1:30am while I was sleeping with band on, my Fit3 sent SOS to my emergency contacts. how could this happen?
4 Replies
VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy Watch
An emergency SOS can be activated after quickly pressing the side button 5 times or after detecting a hard fall. You can adjust these on your watch under Settings>Safety and emergency.
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AAbbott
Cosmic Ray
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Galaxy Watch

The 5 presses cannot be changed.  You can't even turn off the emergency SOS setting.  The only thing you can turn off is fall detect.  There have been random instances for some where the accelerometer for some reason detected a hard fall while users were asleep.

VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy Watch
Indeed. Aside from disabling hard fall detection, I've found that setting a custom non-emergency number or turning on "Require swipe to call" may alleviate some of the annoyance of accidentally dialing 911 in the middle of the night.
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AAbbott
Cosmic Ray
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Galaxy Watch
Yeah, I have swipe to call on.
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