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Galaxy Watch 4 doesn't vibrate on notification (GMAIL)

(Topic created: 08-26-2021 11:59 AM)
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userofthbjv3KH
Asteroid
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Galaxy Watch

Hello,
I just bought my new GW4 but it doesn't vibrate on notifications.
I tried everything :
1) No night mode
2) No Theater mode
3) Resetting the watch
4) Vibration mode is on
I receive all the notifications but it doesn't vibrate when receiving for example an email in my Gmail account.
Can you help me?
Thanks

 

122 Replies
userJ6ig9kthoF
Constellation
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Galaxy Watch

Set the sound mode, not vibration and will work 

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userM6nPVhWura
Asteroid
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Galaxy Watch

Do you mean setting the vibration on the mobile phone?

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

@userofthbjv3KH What type of device is your watch paired with, what Android version, is on your phone, and are you experiencing these symptoms with any other apps?


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userxkPufDuC15
Constellation
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Galaxy Watch

I have a Galaxy Note 20 Ultra & the Watch 4 & I don't get a Vibration or Sound Alert on my Watch 4 when i receive a Gmail.

I don't think it matters what phone you have it's a bug in the Watch software.

userk4ixI9LAAc
Constellation
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Galaxy Watch
Same here with same exact devices. I hope Samsung has a fix for it soon
J24harvey
Constellation
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Galaxy Watch
You are so right this is my second watch and still have the same issue
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userHZWFnNUot5
Constellation
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Galaxy Watch

I also have the same problem.  Galaxy Watch4 paired with a Galaxy S21 5G.  No vibration or sound when there's an incoming GMail notification.  The screen also doesn't turn on even though I have that option set.  Other notifications seem to work correctly.

userofthbjv3KH
Asteroid
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Galaxy Watch

Android 11 and Oneplus 8T. 
At the moment I'm facing this problem only with Gmail notifications.
I have other 3 smartwatches and Gmail notifications work correctly.
Any solution?


userofthbjv3KH
Asteroid
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Galaxy Watch

I have just updated the smart watch but there is still this problem with gmail.

userLVNlcQVEHy
Constellation
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Galaxy Watch

Bought my GW4 yesterday and have the same issue. All apps are vibrating on the phone but gmail's. Neither works with Sound mode. Not just the lack of vibration with gmail app, but not even opens the window to read the email if I recieve a new email. Only the small point on the left side shows, I have a new notification, but for gmail, that's all. Feels like the issue is with gmail app.
I have galaxy s10, with android 11.