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Galaxy Watch 4 --> Missing Heart Rate Icon from Samsung Health Workout Menu after Update to R870XXU1HWH3

(Topic created: 01-17-2024 08:25 AM)
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user9X36U433r3
Constellation
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Galaxy Watch

Hi there,

I have a Galaxy Watch 4 and recently updated to R870XXU1HWH3 With One UI Version 5.0. I want to know why one of the most important features of Samsung Health which indicates the heart rate before starting running or training has been missed from the Workout Menu.
The GPS signal is shown correctly and blinking till connected.

Thanks

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Hello, Welcome to the Community. We understand how important it is to monitor your heart rate while working out.

We do have this link with more information on the many ways to monitor your heart rate: https://www.samsung.com/us/support/answer/ANS00083511/

During the workout, you can scroll down on the workout screen to see your current heart rate.

If you have additional questions or need additional assistance with the feature, please reach out to the Samsung Health team by calling 1-855-795-0509.

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