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ā09-27-2024 05:24 AM in
Galaxy WatchHello! I have an issue with my Galaxy Watch 4 that I haven't had ever. I started noticing this yesterday. Everytime someone would text me, it will only show me phone numbers instead of contact names. I did check the app itself on the watch and it only tells me "no contacts" with the black background; that's it. There's no plus sign, nothing. I did search this topic on Google and it did talk about resetting the watch, which I did twice, and nothing seems to be working. It also talked about looking at the app setting and seeing if the contacts show "allow", which I also checked and it does say that. I was hoping to find answers on this community and see what else there is to do. Thank you so much!!
Solved! Go to Solution.
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ā10-09-2024 09:08 PM in
Galaxy WatchIt worked for me and the contacts came back, but I don't know after which attempt, really. I manually forced synchronization with the Google account on the phone several times, cleared the contacts application memory, added and removed the Google account on the watch, transferred the watch to another phone + synchronization. After some time, the contacts came back and loaded into the watch. I don't know for sure whether the watch couldn't download the data from Google or from the phone. I don't have a clear indication. Before that, there were restarts of the watch, restores and resets - nothing helped. In any case, the issue was also reported to Samsung support, I hope they will look into it and pass it on. At least that's what the English-speaking consultant with whom I spent some time on the channel promised. In any case, forcing synchronization several times may be the right direction. PS. Google has been mixing a lot of different services lately, so this may also be the cause. But why Samsung doesn't download the data directly from the phone and synchronize on this line in such a case is a different story and a question for Samsung.
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ā10-10-2024 09:43 AM in
Galaxy Watch- Mark as New
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ā10-10-2024 09:44 AM in
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