Original topic:

Galaxy Watch Ultra 7 - Buttons and gestures not working

(Topic created: yesterday)
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karljaybee
Constellation
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Galaxy Watch

I have searched everywhere for this issue but cannot see it replicated anywhere. Hoping somebody can help? I am having issues with the buttons and gestures set up. This was all working before so I don't kniw if I turned something off or not but if I have it is not obvious. Here is my current issue:

Go to settings, Buttons and Gestures. I have it set as follows:
Quick button: Action Samsung Health - My exercises. Start action with: double press. Siren: Press and hold for 5 seconds is on.
Home button: Double press - Timer. Press and hold: Power off menu
Back button: Short press - Go to previous screen.

What works:
Back button is going to previous screen.
Press and hold home button brings up power menu.

What doesn't work.
Quick action double press or Home button double press: Only thing that happens is an orange marker comes up on the screen next to the actual button.
Quick action hold for 5 seconds (brings power menu, doesnt sound siren)
Home button double press 

 

I have reset the watch with no joy.

Any ideas? I also noted that when in an exercise in Samsung Health, say running, I used to be able to press the quick action button once to pause and hold to end the workout. This doesnt work now, it again just shows the orange icon briefly.

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3 Replies
karljaybee
Constellation
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Galaxy Watch

I should add that I have also tried resetting the watch and the issue is persisting.

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Jacob126
Nebula
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Galaxy Watch
Reset your watch
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karljaybee
Constellation
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Galaxy Watch

As mentioned, already done this. 

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