Original topic:

Issues with Watch 4 after updating to OneUI 6

(Topic created: 3 weeks ago)
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Aggraveteran
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One UI 6 for Watch was a huge disappointment for me. It has broken many things for me. Here is list of things not working so far:
1) When I start a exercise, prior to OneUi , workout screen always used to remain on top, but it goes back to home screen. It shows workout details on AOD, but when I raise my hand, it takes me back to home screen. It should wake up the Watch and take me to workout screen instead.
2) When sleep mode is ON, Watch should by default turn off AOD and Raise wrist to wake up Watch. This no longer happens, I have to go to Settings and Manually turn it off. And in turn it Manually back on when sleep mode is deactivated.
3) Call alerts and vibration don't work . I missed calls due to no vibration last Wednesday while working out.
4) new gestures don't work most of the time.
5) The worst is the watch repeatedly bombards me with notifications to login to my Samsung account even though both the watch and my phone show it's already logged in.

I tried working with support to resolve the issues. They ultimately said my only option was to mail it to them for a month or so.

Except point #4, rest of them are deal breakers. It has ruined my entire Watch experience.

How many of you are facing the same?

10 Replies
Aescalus1
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I am hearing challenged and use both a Cochlear Implant processor and a hearing aid that is part of the cochlear equipment. Since the last update I can no longer use Bluetooth for either so I literally cannot use any app on my phone that requires Bluetooth.

Nice job
realaud
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You need to put in an error report with Samsung.  Have you tried resetting your network and BT connections on your phone? Or just backing up, resetting your phone and then restoring the backup?

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Whipnet
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Absolutely the same with my Watch6. As you stated, it's really bummed my experience with their watches and I've been using them since the Active 2. I keep waiting for an update to correct what they so badly **bleep** up, but nothing is coming.
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Only because my Watch 4 is a few generations old and I can get some trade-in credit, I'm attempting to upgrade to the Watch 7. But if I have similar issues I'm going to return it and switch to a Pixel watch.
kesawi
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Experiencing #1, but haven't noticed the others. This is incredibly frustrating as I just want to look at my watch when exercising to see my heart rate or how long I've been training for. I don't want to have to manually scroll through things. Even using the always on display option under the exercise settings doesn't seem to make a difference.

However, I'm receiving notifications on my watch as I get the little orange dot on the side of the screen to let me know. The ability to see an incoming notification by looking at the watch seems to have stopped working. When I turn my wrist to view them it just shows the clock face rather than the notification message and I need to manually scroll to see it. That kills the core functionality of the watch, I just want to look at it to see what the notification is, I don't want to need to manually interact. If I need to manually interact I'm better off getting the phone out of my pocket which really defeats the purpose of owning a smart watch.

Agree that the UI 6 update has completely broken core functionality and useability of the watch.

matencia
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Same problem. Also the small circle at 6:00 indicating an active exercise no longer appears.

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Sudma
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I also have problem 1.) 

I hope they will release update with fix soon. 

Sudma
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Here is the sollution in this thread.

You need to enable notifications for Samsung health app

https://www.reddit.com/r/GalaxyWatch/s/RaCj4nKA6o

kesawi
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I reset my watch and didn't restore it from back up. That appears to have corrected the issue I was having with the exercise screen not staying up and notifications not showing on the screen.