Galaxy Watch 7/Ultra resetting

[SKCrews2024]

The weirdest thing has happened a couple times and now I'm concerned. For no apparent reason, my watch keeps doin a forced reset. I then have to go through the whole process of setting it up again. This time around it completely changed the way my watch is set up. Face, settings and icon order. Can anyone help me understand why this is happening? This thing cost too much and is only 4 months old. 😡

[CharlieHustle916]

Yes same thing happened to me twice now

[TOAD23]

I have had the same issue 2 times I'm the last week it never happened untill I switched over to the new 25 Ultra I had reset switch and update when I paired it to the new ultra before that I had no problems love the watch but this needs to be fixed

[GreatDrivr]

My guess is that, if you switched to the S25 Ultra ~ end of January/early February, your phone switch was likely unrelated to the phone loosing connection & requiring a reset.

The underlying issue seems to be the last software update released @ end of January.

I agree, Samsung needs to take responsibility & get this fixed immediately, perhaps starting w/ a roll-back on the Watch Ultra's software to see if the issue stops...  But in the meantime, it may not be your S25 Ultra's fault.  🙂

Good luck!

[TOAD23]

I have absolutely no problems with the phone I love it that was just the first thing that was different from before when it wasn't forcing me to reset

[MsQueenB]

OMG.. I Just posted This exact Same Question Just now!
My Watch 7 is doing the Same thing.. And for No apparent reason.. And this last time.. It didn't Reset.. Soo now I will be going in to T-Mobile to have them look at It.. Very Frustrating!.. 😡
But.. I do Hope you find a Solution to your problem!.. 🙂✌🏼

[meself]

Samsung watch might keep resetting due to a low battery, outdated software, issues with the paired phone's Bluetooth connection, corrupted third-party apps, incorrect charger usage, or even physical damage to the watch itself; if the problem persists, consider performing a factory reset on the watch and checking for software updates on both the watch and paired phone. 

Potential reasons for a Samsung watch resetting:

Low battery:

This is the most common cause, as a depleted battery can trigger unexpected shutdowns and restarts. 

Software issues:

Outdated software or bugs within the watch's operating system could lead to random resets. 

Bluetooth connectivity problems:

A weak or unstable connection between the watch and your phone can cause resets. 

Third-party apps:

Certain incompatible or buggy apps installed on the watch may interfere with its functionality and cause restarts. 

Incorrect charger:

Using a charger that isn't specifically designed for your Samsung watch could lead to improper charging and resets. 

Physical damage:

If the watch has sustained physical damage, it might be malfunctioning and resetting frequently. 

What to try:

Charge the watch fully: Ensure the watch is fully charged and check if the issue persists. 

Update software: Check for available software updates on both the watch and your paired phone. 

Restart the phone and watch: Try restarting both devices to refresh the connection. 

Check Bluetooth connection: Verify that the Bluetooth connection between the watch and phone is strong and stable. 

Remove unnecessary apps: Uninstall any recently installed third-party apps that might be causing issues. 

Factory reset: Perform a factory reset on the watch, which will erase all data but may resolve software-related problems. 

When to contact Samsung support:

If the issue persists after trying basic troubleshooting steps.

If you suspect physical damage to the watch.

If the watch is still under warranty. 

[GreatDrivr]

Hello.  Thank you for providing these generic, yet extremely broad list of speculative solutions & causes.

Please be aware, none of these steps work.

As many folks have already stated, this is recurring on many people's watches, @ random intervals, & only Factory Resetting the watch allows reconnection of the watch to the phone.

Many have also explicitly stated that this started ~ 1 month ago after the last Software update @ ~early during the last week of January?

Any logical person would realize Samsung **bleep** up their last software update released @ end of January.

[userQcxlUNTGXk]

My watch has done this 5 times now in the last 2 months. interested in hearing a solution to this.

[GCharlesE]

Same thing I'm experiencing with the Watch Ultra.  For the last 2 weeks, every two days it force resets. I'm over it.  Going to go back to my OnePlus Watch 2.  Sorry Samsung