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09-04-2021 08:17 PM in
Galaxy WatchHi Samsung,
I've bought Samsung Galaxy watch 4 classic LTE version from BestBuy. Today I got the watch. My mobile is on Verizon network. When I tried to add a new line on Verizon site, It asked for IMEI. After I provided IMEI, It says "This device is not compatible with the Verizon network."
What does this mean? Is this a common issue? Does anyone encountered similar issue?
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09-09-2021 02:01 PM (Last edited 09-09-2021 02:02 PM ) in
Galaxy WatchThank you for reaching out. As previously stated by @HeadachePuppy all of the Galaxy watch 4 classics are unlocked. As you stated the IMEI isn't registering in Verizon's system, you would need to reach out to them directly for further assistance.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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09-04-2021 11:29 PM in
Galaxy Watch- Mark as New
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09-09-2021 12:48 PM in
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09-09-2021 02:01 PM (Last edited 09-09-2021 02:02 PM ) in
Galaxy WatchThank you for reaching out. As previously stated by @HeadachePuppy all of the Galaxy watch 4 classics are unlocked. As you stated the IMEI isn't registering in Verizon's system, you would need to reach out to them directly for further assistance.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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09-09-2021 06:59 AM in
Galaxy Watch