Original topic:

Galaxy watch 5 update fails

(Topic created: Friday)
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spykid007
Constellation
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Galaxy Watch

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I'm experiencing an issue with my watch. It seems that the update to new version is unsuccessful. The same error message appears on both the watch itself and in the wearable app on phone. Now, my wifi is super fast so it can't be a network error. Could you please offer some guidance on resolving this problem? I appreciate any help you can provide. I have tried resetting it and restarting it multiple times and everything seems to end up with that annoying error message. Now, there is a possibility that my watch is up to date with latest version. But I cant seem to find the latest build for gw5 on the internet. Here my current version of the watch. Please confirm if I am up to date with it. I know one ui 6 just came out and very excited for it.


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3 Replies
kimberleigh
Comet
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Galaxy Watch
To my knowledge, you have the most recent software update. That's the same one I'm running on my Watch 6
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spykid007
Constellation
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Galaxy Watch
Thanks for your reply, does your watch fails with that error too when you to update to latest? Or does it say you are up to date with latest?
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kimberleigh
Comet
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Galaxy Watch
I have it say both on occasions
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