Original topic:

Galaxy watch 7 GPS issue, not accurate

(Topic created: 07-25-2024 03:45 AM)
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mlamberts
Asteroid
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Galaxy Watch

I have a Samsung Galaxy Watch 7 since this week. I previously had the watch 5.I notice on the new watch 7 that the GPS data is incorrect. I use my new watch 4 times a week for running, often the same lap. The watch 7 shows a pace that is too fast for some laps and the kilometers are also too short. My lap of, for example, 10 km is already 700 meters before I have actually run 10 km, according to the watch, already at 10 km. I also see on the map that there is not a neat straight line across the path. Settings are exactly the same as on the watch 5.

Are there more people who have this with the new watch 7?

I'm wondering if my watch has a hardware problem, or if the software for the new dual GPS module is not quite ready yet.

Comparison of round with watch 5 and watch 7:

GPS issue.JPG

19 Replies
bellam035
Galaxy
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Galaxy Watch

Hi! Is this an auto-detected workout?

If yes, try these things: To turn on the precise location for each of your exercises, go to the "Exercise" tab on Samsung Health on your watch. Click "Settings" and scroll down and tap on "Auto detect workouts." Tap on any exercise and turn on "Precise"

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mlamberts
Asteroid
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Galaxy Watch

Hi!

No unfortunately, I'm starting this workout manually.

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@mlamberts Looking at your images, it looks like the Watch 7's GPS probably wasn't connected to the satellites when you first started. Haven't seen the Watch 7 yet, but typically when you manually start a workout the location icon will blink until the GPS location is locked down. 

As for the jaggedness, that is often seen when the GPS signal strength is weaker and the device makes fewer good readings. 

mlamberts
Asteroid
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Galaxy Watch

I'm always starting the workout from the "more" option so I can see the green icon is not blinking anymore, so that is also not the case.

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userhXw3KhpEGI
Constellation
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Galaxy Watch

Hi, I also have the W7 (LTE), from my own tests it's marginally better that w6. One thing you can try is forcing the GNSS measurements from the developper mode : settings>developer options>force full GNSS measurements. 

You may also want to try disabling all wireless connexions (as a test) before your next run, including bluetooth. That's one trick I haven't tested yet but I read this improves things (and would suggest a software issue).

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mlamberts
Asteroid
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Galaxy Watch

Thanks, tested today with "force GNSS measurements" and no difference.

In meantime I had contact with Samsung to return the watch and went to the local store here to get a new one (Exactly the same).

This second watch has exactly the same problem, so I really think it is a software issue now....

Especially that the distance and speed is not correct, that is my biggest issue with this. 

prabhakarmr
Constellation
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Galaxy Watch

I had the same GOS issue with GW7. I made this change " force GNSS measurements" and it seems to be better than before but still off track many times. I also turned off the Google Improve accuracy feature. I tried with just LTE(with no phone around) and also just Bluetooth enabled(with phone around). 

Is there any other changes to be made and tested.

Hoping Samsung will provide a fix in the next update.

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usera64ouMYena
Constellation
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Galaxy Watch
Just got my watch 7, same issue with the gps, running, distance, I had watch 4 before, no problems, I will return
mlamberts
Asteroid
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Galaxy Watch

I decided to return the watch and went for the Garmin venu 3. Working perfect! Thanks all for your timeā€¦.

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