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Galaxy watch sleep mode won't put watch on silent

(Topic created: 10-10-2024 12:38 PM)
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Meya
Constellation
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Galaxy Watch

Hi! I recently got a galaxy watch 7 and I sync the modes with my phone. I've set the sleep mode on my phone to put it on silent, but the watch will remain on sound mode. On my last galaxy watch, if I activated sleep mode on watch, the sound setting automatically turned to mute.  Anyone got any ideas? :sparkles:️

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Hello, Welcome to the Community, and thank you for reaching out. We understand how frustrating it is for the screen to light up or the sounds to alert on your watch while you are trying to sleep.

Try clearing the app cache for the Wearables app and Plug-in on the phone. https://www.samsung.com/us/support/answer/ANS10001372/ Restart the phone and watch after completing these steps.

If sleep mode is still not working, try resetting the watch. https://www.samsung.com/us/support/answer/ANS00084702/ Be sure to read the section "Before resetting your watch".

Try placing your phone in Safe Mode overnight to see if there is an app causing the watch to sound or brighten. https://www.samsung.com/us/support/answer/ANS10003495/

We also recommend submitting an error report to provide the data directly to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

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9 Replies
Porkchop76
Constellation
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Galaxy Watch
You have to manually turn the silent mode on the watch. I just put mine on vibrate mode.
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with your watch not going silent when being put into sleep mode. Just to clarify, do you have sleep mode set to use the Do Not Disturb function? Use this link to make sure your sleep mode is set up correctly: https://www.samsung.com/latin_en/support/mobile-devices/use-silent-modes-on-your-samsung-galaxy-watc...

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Mempcon
Cosmic Ray
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Galaxy Watch
My sleep screen doest stay when the watch goes to sleep and raise to wake and tap to wake stay on, they never used to do this and the light from my watch has woken me up multiple times. Anybody else having this issue 



image
Watch after dropping wrist down and going to sleep/AOD


image
Watch right after sleep mode turned on


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kimberleigh
Comet
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Galaxy Watch
Make sure "always on display" is turned off in your settings
Mempcon
Cosmic Ray
Options
Galaxy Watch
Thing is, it used to do it automatically
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Casey88
Galaxy
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Galaxy Watch
Mine is doing the same thing!! I thought it was just me. It works most days but then there's days it doesn't work the way I have it set and I have to turn the "AOD" off myself
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Mempcon
Cosmic Ray
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Galaxy Watch
I just changed my sleep routine and now it works better but not like it used to1731459563331_1731459563325_0.jpg
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Casey88
Galaxy
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Galaxy Watch
Mine is already set like that, i don't have raise to wake on regularly anyway but yea my routine is set to those specs which is why it's so weird
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Hello, Welcome to the Community, and thank you for reaching out. We understand how frustrating it is for the screen to light up or the sounds to alert on your watch while you are trying to sleep.

Try clearing the app cache for the Wearables app and Plug-in on the phone. https://www.samsung.com/us/support/answer/ANS10001372/ Restart the phone and watch after completing these steps.

If sleep mode is still not working, try resetting the watch. https://www.samsung.com/us/support/answer/ANS00084702/ Be sure to read the section "Before resetting your watch".

Try placing your phone in Safe Mode overnight to see if there is an app causing the watch to sound or brighten. https://www.samsung.com/us/support/answer/ANS10003495/

We also recommend submitting an error report to provide the data directly to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

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