Original topic:

Galaxy watch7 forcing me to reset data and re pair with my phone

(Topic created: yesterday)
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jessiii117
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Galaxy Watch

Hey guys, I've been having this problem since January and it's happened to me a total of about 6 times. I get this screen telling me to reset my watch and pair it with my phone. I don't know what causes this, but it just keeps happening. i hate having to reset it and lose my data. 

 
as a student, I can't afford to buy a new one, and I don't have the time to get it fixed. I have given in and reset it, losing all my data, but it just keeps giving me that message. I don't know what to do and it's driving me crazy. I've tried everything, but nothing works. it just feels like a useless piece of junk strapped to my wrist
 
on top of all of that, i have heart problems. my watch can take my ecg and let me know if something is wrong. I love that feature. it puts it on my phone so I can show my doctor. but now I can't. things could be happening and I just don't know. sometimes when I work, I don't have my phone on me and I just have my watch, but now I don't get that luxury of knowing stuff for $399 dollars straight down the drain. 
 
this is my last resort and I really want that money back. I could really use it for something else but now it just feels like samsung is taunting me. this could be related to one ui 7 but that's highly unlikely. 
 
if anyone knows anything at all, even something you may think won't help I encourage you to let me know. anything helps at this point. 
 
thanks
7 Replies
Dgwolf05
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Galaxy Watch
I also have this issue.
userheS15rZdPC
Constellation
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Galaxy Watch
Just had this happen last night on my 7 Ultra.
L1Wolf
Cosmic Ray
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Galaxy Watch

It's been happening to me and several others since the January update. Just forced me to reset again a minute ago. Very frustrating and no fix or even acknowledgement from Samsung of this issue.

Stormis77
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Galaxy Watch
This happens almost daily and I'm sick of it!! I'm regretting getting rid of my iPhone and Apple watch to get the S25 because of the issues in having with my galaxy watch7.
Dgwolf05
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Galaxy Watch
I heard it was because of the life 360 app. Are you guys using it?
jessiii117
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Galaxy Watch
it is?? I don't wanna delete it because my family is still on it and my mom still worries about me even though I'm in college haha
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Dgwolf05
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Just what I heard
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