Original topic:

Has anyone else been seeing this lately?

(Topic created: 8 hours ago)
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Galaxy Watch
Take a look at these screen shots. I've said this before but it seems that Samsung Health has real problems with basic arithmetic. (Even though this is a user-to-user forum, I would hope that our friends at Samsung monitor the forum. They should, as it would be good for business.)

I have been noticing this a lot lately, and I've wiped caches, etc to no avail. The hardware has been working fine and I'm not inclined to run down the rabbit hole of filing hardware complaints/returns. It happens with both my Watch5 & Watch7, but what is common to both is Samsung Health. I suspect the problem's roots are in the coding for Samsung Health. 

It's not a deal breaker, but at a basic level it is an unnecessary annoyance derived from a relatively pricey piece of hardware. I think that they can do better. 

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LongHiker
Galactic Samsung Care Ambassador
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@userpMgFwKaOxb If you are looking at the sleep score and the sleep time, they are not directly related. The score is based on how well you slept and how much time you spent in each of the sleep stages. 

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Thanks for your comment, and I do understand my sleep score and the data that it is predicated upon. Please re-read the "health card" captured in the first screenshot. My point is largely targeted upon that inane health card, which, besides being somewhat condescending and annoying, is both misleading and factually incorrect. This is an arithmetic error that has been present since these Health Cards were introduced. This is pretty basic stuff and should not be acceptable. I requested that we have the ability to turn them off when I contacted software support months and months ago. Nothing. I often wonder whether anyone other than the software engineers ever see updates prior to release, and if so do beta participants actually have any real input. I suppose this is an ongoing beta, but arithmetic errors should be corrected prior to release.
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LongHiker
Galactic Samsung Care Ambassador
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@userpMgFwKaOxb Sleep time is the time from start of sleep detected to end of sleep detected.

Actual sleep time is based on sensor readings and can be shorter than the detected start of sleep and end of sleep. 

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Yep, understood. However, please notice that in both cases, today's values were less than yesterday's values. Regardless of which sets of values that are used in the calculation, it still comes down to basic arithmetic.
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LongHiker
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The sleep score is a combination of factors. Getting the right type of sleep is going to score higher even though the total sleep duration is less.
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