Home button isn't working, only charges to 46% and Wear app connects but doesn't have many options

[userAwSp7FusKe]

my home button isn't responding. The Galaxy Watch Active2 has worked great for a while. Just noticed it was vibrating constantly, so I put it on a charger overnight and it got hot. I then shutdown the watch and tried again to charge it and it overheated again, it only charges to 46%. I can connect to it via S21 Wear app but most of the options are greyed out or no longer choose'able. I see options for Notifications, SOS, Find my watch, Account and backup. It's model is SM-R820.

[SamsungRei · Accepted solution]

I understand how frustrating this is. Just to verify, have you tried resetting the watch? https://www.samsung.com/us/support/answer/ANS00084702/ If the watch is still experiencing issues after resetting it, or you are unable to reset it, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky