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Received a brand new Galaxy 4 Classic. Connected to Phone AOK, managed to add some new watch faces. Managed to navigate interface well enough... ... View Post 
SamsungRei
Hello, I understand how frustrating it is when the watch will not update. Have you tried doing a com... View Post |
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I keep getting the message that my watch needs to cool down and I have tried all the troubleshooting methods and none seems to work. How can I... View Post
SamsungRei
Hello, I understand how upsetting it is for the watch to continue to display the overheating message... View Post |
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I am unable to access the Play Store on my watch without being signed into a Google account; however, the process of adding a Google account to my... View Post 
userrtgAb8RJnB
SOLUTION FOUND: I submitted a ticket to Samsung at the same time as I posted this topic. I have sinc... View Post |
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Hello. I am considering purchasing an Active2 after using Casio WSD-F10 for years. I used the Casio in water many times, such as swimming and... View Post 
Members_6x8zLdF
I hope you did not buy the watch. My Active2 was gifted to me on May 28, 2021 and now the touch scre... View Post |
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I got a note from Samsung moderator that said that the way to fix my warranty was to call the account team even though I mentioned in my post I... View Post 
member_560dmx
Thanks, I have the receipt, so no problem there, but it let's me register the card ,and even accepts... View Post |
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My watch overheating while wearing it and burnt my wrist. Anyone experienced this? View Post 
SamsungRyder
Our apologies, try this link instead: https://bit.ly/3hzZfw8 Do bear in mind links may not work in t... View Post |
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I placed my watch on the Samsung wireless charger last night as I have every night since purchase. This morning, it was so hot I fear I would have... View Post
SamsungRei
Hello, thank you for reaching out. I understand how frustrating the watch overheating and not connec... View Post |
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After posting on here about my spouse and the GW4LTE version constantly overheating and draining the battery, I was told to send it for repair. We... View Post
SamsungRei
Hello, I am sorry to hear that the watch is continuing to overheat and the battery drain. I know how... View Post |
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I am (was) a 100% loyal Samsung customer for the last 15 years. I always buy Samsung phones and I was excited for my 3rd generation Samsung watch... View Post 
Stephanie Nikki
Unfortunately physical and liquid damages are indeed not covered under the limited warranty. Our ser... View Post |
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Anyone else's active 2 watch all of asunder have the worst battery life? The last 2 weeks I'm not even getting one day out of my watch.... View Post
SamsungRei
Hello, thank you for reaching out. I know how frustrating it is constantly worried about your watch ... View Post |
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It seems Samsung forgot to include a enter button on location permissions page, I can't pass this page no matter which options I chose.... View Post 
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Hi, Â I received a Galaxy Watch 4 as a birthday gift in September and I've been unable to wear it for weeks because my arm... View Post
SamsungRei
Hello. I can definitely see how this would be concerning! I hope you are okay, and I sincerely apolo... View Post |
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Hi. I have had my Galaxy watch for over 2 years now so I am afraid that the warranty has run out. I recently went to white water world on the... View Post
SamsungRei
Hello, thank you for reaching out. I understand how frustrating it is when your favorite watch is no... View Post |
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I had to change my google account password and now can't use the play store on the watch. It says I need to sign into my google account again... View Post 
userTrU6dUdiNB
Same thing with my Watch 4, silly the way this works. But that took care of it, just have to recall ... View Post |
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When I open Google Maps on my watch it does not display map. It simply shows a blank screen with grid marks. It will provide written directions but... View Post 
Home_in_BKK
On the watch settings: settings > Privacy > Permission manager > Location. look for Map and check "a... View Post |
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Whenever I try to connect to mobile data, the button itself is not available. See the picture below. I turned off and on the mobile plan,... View Post 
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Very frustrated here. Bought a Samsung Active 2 watch and all of a sudden it tells me "watch turned off to cool down." I cant keep the... View Post 
userw705Xsvbeh
Bought my watch last July 2020, after a 3 months, the battery was easily drained and had it replaced... View Post |
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Galaxy Watch Active 2 started glitching out opening random apps then froze completely. I did a factory reset and upon restart and syncing with my... View Post 
SamsungAdam
Thank you for reaching out. I can certainly understand how frustrating it can be when your watch doe... View Post |
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How would I make a temp situation where I'm injured and can't go walk or meet step goals? View Post
Home_in_BKK
Sorry for some typo....That's great that you understood the intension. Hope you are speedy recoverin... View Post |
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Hi, Â I had the Galaxy Watch 3 and did not have this problem with the band but my GW4 is destroying my wrist. ... View Post 
SamsungRyder
I am very sorry to hear of your experiences with the watch 4, and we take these concerns very seriou... View Post |
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Hi, I've recently purchased a Galaxy Watch 4 (Model: SM-R860) and it has been causing pain on my wrist. There is this nerve aching sensation... View Post
SamsungRei
Hello, I understand how concerning the pain in your wrist can be and would be happy to assist you fu... View Post |
