I just brought a 44 mm and 40 mm Samsung Active 2 LTE version of watches for me and my wife. We have not activated LTE on both watches.
40mm version is paired with S20 using Bluetooth and my wife is able to receive and make regular phone calls. She however cannot receive WhatsApp calls. Can anyone help with what could be missing?
44mm version is paired with iPhone 12 Pro using Bluetooth. However I am not able to make or receive any phone calls. When I receive a phone call on the watch, I see a message to "Check your Phone" and I have to pick up my phone for the phone call. I only have one Bluetooth device paired and I can see the Connected status in phone. I am however able to receive text notifications on my watch. Any help here please?
To use the call or text features with Bluetooth, the watch must be connected to a phone through Bluetooth and through the Galaxy Wearable app. If the watch is connected remotely via Wi-Fi, you will not receive incoming calls.
Verify if silent modes are disabled.
Do not Disturb mode, Goodnight mode, and Theater mode are silent modes that minimize distractions by silencing your watch. Depending on the mode, alarms and alerts may be silent and the touchscreen may not turn on during incoming calls. You can press any key on the watch, rotate the bezel, or raise you wrist to turn on the screen and check for incoming calls.
To use the call or text features with Bluetooth, the watch must be connected to a phone through Bluetooth and through the Galaxy Wearable app. If the watch is connected remotely via Wi-Fi, you will not receive incoming calls.
Verify if silent modes are disabled.
Do not Disturb mode, Goodnight mode, and Theater mode are silent modes that minimize distractions by silencing your watch. Depending on the mode, alarms and alerts may be silent and the touchscreen may not turn on during incoming calls. You can press any key on the watch, rotate the bezel, or raise you wrist to turn on the screen and check for incoming calls.
