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08-30-2024 03:08 PM in
Galaxy WatchI had previously opened this thread:
Somehow, today, some moderator merged the thread with another thread blocking me out. I am no longer able to reply to that thread.
The solution provided in that thread is not a complete solution to my problem, because;
1. I understand that people have issues using remote connection to the LTE watch (it does not work for them at all) , and the solution is a fix to that problem
2. My issue is not a "remote connection not working" problem. My issue is that , call & sms over remote connection is not working because it is not an option provided on Wearable app.
I tried the !solution! clearing data from Google Services (for wearable) and resetting my watch. Unfortunately, that does not bring the "call from remote connection" option.
Still asking for solution/fix from Samsung...
Original question:
>>>
I was previously using a Watch 5 Pro. Now I switched to Watch Ultra and I don't use LTE on the watch.
So I want to be able to use "call on other devices" feature which enables me to dial on my watch using the mobile network of my phone even if I am not near my phone and bluetooth is not connected.
this was possible on Watch 5 Pro (and other Samsung watches AFAIK) , now on Ultra this is not available. Maybe because it has its own LTE module. But since I don't have a mobile plan on my watch, I can't dial.
Is this feature missed ? Is it forgotten or left abandoned on purpose ?
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09-01-2024 12:38 AM in
Galaxy WatchI don't really understand why you insist that it works.
I have the watch and I'm saying it does NOT work.
You don't have the watch and YET you are saying it works.
What a confidence.
IT DOES NOT WORK on the Watch Ultra.
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09-16-2024 01:54 AM (Last edited 09-16-2024 01:57 AM ) in
Galaxy WatchAs advised, I wrote this as an issue on the Members app. They asked me to contact customer services on phone. So I did...
But nothing. they told me that they opened a ticket.
I'm not sure if it will really be investigated. Because I am connected to TR customer services.
Will they escalate it globally ? Or will they just say "this is not supported on Watch Ultra" ?
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