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Original topic:

N0 att backup and sync on phone

(Topic created: 02-11-2023 10:56 PM)
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Galaxy Watch
I can't enable my numbersync and apparently I'm supposed to have "att backup & sync in my mmessage options but it doesn't exist there. Idk what to do. I've had numbersync issues for about 8 mo now. Very frustrating 

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Samsung_Moderator
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with numbersync not working on your watch and AT&T back up and sync not working on your phone. As both of these features are AT&T carrier features. I would recommend reaching out to them directly for further assistance.

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notforhire
Honored Contributor
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Galaxy Watch
if you're using Samsung messages, turn on cloud backup in Samsung Cloud. if you use Google messages, I imagine they're already backed up there. I highly doubt AT&T even still has their old backup program.
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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with numbersync not working on your watch and AT&T back up and sync not working on your phone. As both of these features are AT&T carrier features. I would recommend reaching out to them directly for further assistance.

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