Original topic:

New Samsung watch ultra. YouTube music

(Topic created: 10-01-2024 05:51 PM)
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spartan1264
Constellation
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Galaxy Watch
Why won't the new galaxy watch ultra play YouTube music directly thru the watch speaker? Instead says to connect a device
7 Replies
Mac-18
Nebula
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Galaxy Watch
GW6 does the same thing. Why is this??
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out.  I can certainly understand wanting to be able to play YouTube Music from your watch and not your phone. After testing on my watch, I was able to verify you need to download the music from YouTube music and have a YouTube Premium subscription. Do you have the YouTube premium subscription?

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Mac-18
Nebula
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Galaxy Watch
Yes, I have youtube music premium. When selecting a downloaded track it takes me to a connected devices screen, pressing play on the track does the same.
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for that information. Just to clarify are you using the steps in this link to listen to music: https://support.google.com/wearos/answer/11167087?hl=en

Mac-18
Nebula
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Galaxy Watch
Yes, these seem to be for streaming directly from the watch, but through a connected device, not the built-in speakers. (I still get the same thing when following them)
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for that information. If you have tried all the troubleshooting steps provided, the next step would be to reach out to YouTube directly for further assistance.

Mac-18
Nebula
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Galaxy Watch
Thank you for your help!
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