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warranty on SAMSUNG Galaxy Watch 6 Bespoke

(Topic created: 10-29-2024 11:51 AM)
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Members_3ACkLmW
Constellation
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Galaxy Watch

bough my SAMSUNG Galaxy Watch 6 Bespoke 96 days ago and today the watch doe snot turn on. Can I still claim warranty?

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy Watch

As long as you got it brand new you should have a factory warranty I would suggest contact Samsung support at the link before for help or take it to a service center near you 

https://www.samsung.com/us/support/service/locations/

https://www.samsung.com/us/support/contact/



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JollyCello
Halo
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Galaxy Watch

The watch comes with a one year manufacturers warranty. Call customer care

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy Watch

As long as you got it brand new you should have a factory warranty I would suggest contact Samsung support at the link before for help or take it to a service center near you 

https://www.samsung.com/us/support/service/locations/

https://www.samsung.com/us/support/contact/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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georgehenry667
Constellation
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Galaxy Watch

Yes, you should still be within the warranty period. Samsung generally offers a one-year warranty for Galaxy Watches, covering manufacturing defects and hardware issues. Since you purchased it 96 days ago, contact Samsung support or visit an authorized service center with your proof of purchase to initiate a warranty claim. They can assess and resolve the issue for you, typically at no charge if it’s a covered defect.

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