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Original topic:

Put Back Google Assistant on Watch4

(Topic created: 02-27-2024 09:32 PM)
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EddyValdez
Asteroid
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Galaxy Watch
I am very disappointed that Google Assistant was removed from the samsung watch 4. When I set up my new Galaxy S24. I want it back. Bixby is not compatible with most devices. And it just doesn't work as good as googles. Disappointed, I also can no longer use my watch to use samsung wallet, a k a samsung pay. Two great tasks that I can no longer use with an expensive watch. Please let us enable Google Assistant on the home button again. Bixby is not quite there yet. If Bixby can let turn off my TV and lights I'll use it but it can't do that quickly and efficiently, so otherwise it's kinda useless to me.
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cwinkler
Comet
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Galaxy Watch

I thought you had to go into Play Store and actually install Assistant onto the Watch4. I know I did this at one time, but then removed it because it was causing other issues. Since I didn't really use it or Bixby, didn't really matter.

CWinkler
Galaxy S24 Ultra, Active4
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand the importance of having the assistant the works best for your daily life on your Galaxy watch 4, and I would be happy to assist you further. As @cwinkler stated, the Google Assistant has to be downloaded from the Play Store in order to be available for use on your watch. Please give this link a try for steps to set up the Google Assistant on your watch: https://www.samsung.com/us/support/answer/ANS00090782/

 

If you have tried the troubleshooting steps and are still experiencing these symptoms, I would recommend contacting our customer service team directly at 1-800-726-7864 as they can remote into your device to assist you further.