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11-26-2024 12:12 AM (Last edited 11-26-2024 05:57 PM ) in
Galaxy WatchHello. I bought yesterday Samsung Galaxy FE and I installed on my phone Xiaomi Mi Mix 3 Samsung wearable app to connect the watch to the phone but the app can't find my watch, otherwise when I connect directly via Bluetooth my phone with the watch they connect, but then when they connect I have this message on the watch screen: "Check your phone to complete setup", and that's ok, but I can't do anything on my phone, the app still don't work, so anyone to help me ?
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3 weeks ago in
Galaxy WatchThank you for that information. The Galaxy Watch FE is only compatible with device that are Android 11.0 or higher and with more than 1.5 GB of memory. As your device is using Android 10, it wouldn't be able to sync with your phone. Please see this link for additional specifications on the Galaxy watch FE: https://www.samsungmobilepress.com/media-assets/galaxy-watch-fe?tab=specs
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3 weeks ago in
Galaxy WatchThank you for reaching out. I can certainly understand your concern with your Galaxy Watch FE not connecting to your phone. What version of Android are you running on your phone?
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3 weeks ago in
Galaxy WatchHello. My phone use Android 10.
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3 weeks ago in
Galaxy WatchThank you for that information. The Galaxy Watch FE is only compatible with device that are Android 11.0 or higher and with more than 1.5 GB of memory. As your device is using Android 10, it wouldn't be able to sync with your phone. Please see this link for additional specifications on the Galaxy watch FE: https://www.samsungmobilepress.com/media-assets/galaxy-watch-fe?tab=specs