Original topic:

Set up for galaxy watch

(Topic created: 11-08-2024 11:54 AM)
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NeilS
Constellation
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Galaxy Watch

I am having issues setting up my galaxy watch. It goes through all of the usual set-up stuff, and then links up with my Google acc on my phone. After that, it comes to this screen, and regardless of what I put in, it won't let me past. There is no skip option. It tells me that my acc is already on the device. This is incredibly frustrating. 

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14 Replies
kimberleigh
Comet
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Galaxy Watch
Can you share a picture of the screen it gets stuck in ? That would be helpful.
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NeilS
Constellation
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Galaxy Watch

1000008243.jpg

ā€ƒthis one. Regardless of whst i enter - it my main email or another email i created, it wont allow me past.

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kimberleigh
Comet
Options
Galaxy Watch
Does it give you the option to skip ? It should
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NeilS
Constellation
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Galaxy Watch

No, it doesn't give me that option.

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kimberleigh
Comet
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Galaxy Watch
Thats weird...
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kimberleigh
Comet
Options
Galaxy Watch
Try going into your Google acct. Settings, security, your devices, manage all devices and remove the watch if its there.
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The_Chief
Comet
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Galaxy Watch
You didn't buy this used, did you? I'm wondering if the previous owner didn't clear their Google credentials.. I'm not sure that factory reset protection applies to Android watches, but I'm sure it does.
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NeilS
Constellation
Options
Galaxy Watch

No... its new. 

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megmorris96
Constellation
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Galaxy Watch

I am trying to set up my Samsung Galaxy watch FE but every time I get to the screen asking me to sign in via Google it says 'This account already exists on this device' and won't let me go any further? 

 

Screenshot_20241108_223114_Google Play services.jpg

ā€ƒ

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