Sleep and readiness score calculation failure

cobrow · ‎01-05-2025

If I select my sleep first thing in the morning the spinning process never completes and readiness score will also fail to calculate. If I sync from my phone instead there is no issue.

Samsung_Moderator · ‎01-17-2025

Thank you for reaching out. I can certainly understand your concern with your sleep tracking not functioning as expected. I would recommend reaching out to our Samsung Health team directly, as they can provide you with a more specialized solution: https://us.community.samsung.com/t5/Tips-Tricks/Samsung-Support-Acknowledgement/ba-p/2300671

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung_Moderator · ‎01-17-2025

Thank you for reaching out. I can certainly understand your concern with your sleep tracking not functioning as expected. I would recommend reaching out to our Samsung Health team directly, as they can provide you with a more specialized solution: https://us.community.samsung.com/t5/Tips-Tricks/Samsung-Support-Acknowledgement/ba-p/2300671

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Sleep and readiness score calculation failure

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