Hello, I understand how disappointing this is. Since the factory reset did not help, the next step would be to have the watch evaluated by a certified technician. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. I do apologize for any inconvenience.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Hello, I understand how disappointing this is. Since the factory reset did not help, the next step would be to have the watch evaluated by a certified technician. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. I do apologize for any inconvenience.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
