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Watch 4 samsung Pay Issues

(Topic created: 07-31-2022 10:57 PM)
Coffee_Panda
Astronaut
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Galaxy Watch
I haven't been able to activate my samsung pay on my watch 4 no matter how much I reset my watch. I started with removing the app on my phone (S22 Ultra) and watch to see if that would be the issue but nothing.
 Any way to fix this issue?
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand the importance of having Samsung pay on your device and would be happy to look into this further for you. If Samsung Pay isn't working properly on your Samsung smartwatch, the issue is most likely the Samsung Pay plug-in. You can uninstall and reinstall the plug-in as well as the Galaxy Wearable app, and then try connecting again. Give these links a try for steps to set up Samsung pay on your watch and troubleshooting steps if your watch won't connect to Samsung pay: https://www.samsung.com/us/support/answer/ANS00045081/ and https://www.samsung.com/us/support/troubleshooting/TSG01003065/

 

If you have tried the troubleshooting steps provided and are still experiencing these symptoms, I would recommend giving our Samsung pay team a call directly. Give this link a try for contact information for our Samsung pay team: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...

 

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand the importance of having Samsung pay on your device and would be happy to look into this further for you. If Samsung Pay isn't working properly on your Samsung smartwatch, the issue is most likely the Samsung Pay plug-in. You can uninstall and reinstall the plug-in as well as the Galaxy Wearable app, and then try connecting again. Give these links a try for steps to set up Samsung pay on your watch and troubleshooting steps if your watch won't connect to Samsung pay: https://www.samsung.com/us/support/answer/ANS00045081/ and https://www.samsung.com/us/support/troubleshooting/TSG01003065/

 

If you have tried the troubleshooting steps provided and are still experiencing these symptoms, I would recommend giving our Samsung pay team a call directly. Give this link a try for contact information for our Samsung pay team: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...

 

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