Watch 6 classic no longer records sleep cycles (REM, light, deep sleep, etc) or Energy Score. It no longer records sleep time automatically - you have to press a button on the phone's Samsung Health app to record the overall sleep time. Only overall sleep time is recorded.
The watch did record sleep and sleep cycles and energy score on 12/19 (8 days ago) - just once and not since then.
I've looked at every permission imaginable on both the watch and the phone (Motorola). I've performed several factory resets on the watch. This is so frustrating as it worked once. (Look what features you can have - not!).
On the watch - permission manager - Health Services, Samsung Health and Samsung Health Monitor all have access to Sensors (Allowed all the time). However, under Privacy Dashboard - Sensors are Not used in past 24 hours. How do I make these watch apps use the Sensors??? (It sounds like I need sensors for sleep cycles and Energy score). Though I can on-demand measure bpm and stress.
Seems like a whole bunch of people have issue with sleep data - Is there a complete list of permissions that need to be granted on both the watch and phone that someone can post? Beyond frustrating, and if this wasn't a birthday present, I'd take this thing to the driveway and run over this thing with my car multiple times. Any help would be appreciated - thanks.
Based on your description, it seems like the necessary sensors aren't being used, as indicated by the Privacy Dashboard. First, make sure that the sensor permissions are enabled on both the watch and the phone. On your phone, go to Samsung Health's settings and ensure that all relevant sensor permissions (like heart rate and accelerometer) are turned on.
Thanks for the reply - I couldn't find the settings that you mentioned.
Samsung Health App on the phone (3 vertical dots/Settings): Sync with Samsung account Connected apps and services - Health Connect Access allowed Sleep/Set target: Set 11pm - 7am Sleep/Sleep coaching/Sleep survey: Completed Sleep/Advanced measurement: Blood oxygen, Snore Detection, Skin temperature during sleep checked on
Samsung Health Settings on the phone (Settings/Apps/Samsung Health): Permissions: (Allowed) Body sensors, Health Connect, Location, Microphone, Nearby devices, Notifications, Physical Activity
Samsung Health App on the watch (Settings/Security and Privacy/Permission Manager): Location: Allowed only while in use (Use precise location) Nearby Devices: Allowed Notifications: On Physical Activity: Allowed Sensors: Allowed all the time
Health Services App on the watch (Settings/Security and Privacy/Permission Manager): Location: Allowed all the time Physical Activity: Allowed Sensors: Allowed all the time
