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a month ago
(Last edited
4 weeks ago
by
SamsungCaleb
) in
When I use my Watch 6 heart monitor during rest, it is accurate. I know this since it is easy to check my pulse in this position.
But when I've been using it during a workout (Health app->exercise), it has been consistently way too high. I can't check my pulse manually during such activities but the watch gives me rates that are almost impossible. I've seen articles that state the same thing.
Is this simply a monitoring weakness that I have to accept and not use it for such things? Or can something be done about it?
Solved! Go to Solution.
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a month ago in
Galaxy Watch
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4 weeks ago in
Galaxy WatchHello, Welcome to the Community. We understand the concern with the heart rate monitor providing inaccurate readings during a workout.
This article provides details on how the feature works and some suggestions for improving the readings. https://www.samsung.com/us/support/answer/ANS10003311/
If you continue receiving inaccurate readings, we recommend submitting an error report to provide the data to Samsung directly. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692
You can also reach out to our Samsung Health team directly at (855) 795-0509 for further assistance.
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