JUMP TO SOLUTION Solved

Original topic:

Watch 7 LTE Ultra - battery drain and feedback

(Topic created: 07-25-2024 11:13 PM)
819 Views
Richard-Tx
Halo
Options
Galaxy Watch

First, I have had/used every Galaxy Watch (i.e. S3 Gear thru Watch 6 Classic).  Very familiar with using the features and removing unwanted apps and disabling unused features.  My only purpose for these watches are the health apps, LTE (enabled via TMobile), step counter.  Do a lot of running in hot/cold weather.

Last year, I had to return the Watch6 LTE classic due to logistical and technical issues and went back to my Watch 5 Pro LTE (W5P).  Have had the W5P since day 1 and the battery is rock solid, even after almost 2 years.  I look at two major areas of a watch.  Battery life and how it handles very hot weather.  Watch 5 Pro was perfect in both areas - Never a complaint from me.  However, I decided to get the new Watch 7 Ultra (W7U).  Even though I was not very impressed by the specs, I figured it was time to upgrade and that I got a great trade-in value for the W5P.  In addition, it had a 590maH battery - same as the W5P.  My display is never on unless I tap screen.  (i disabled "Always On").

So, getting to the point on my W7U experience after using it so far:

-  Ordered on Day1, received on July 19.  (faster than what was originally stated - good).

- Watch is a bit thicker and seems heavier.  Marine band is a bit wider.

- These are newer style quick-release bands.  Can't use previous bands (pin style).  These are not D-Buckle bands.  I really liked the original D-Buckle bands because I could get an exact fit/adjustment on my wrist.  In addition, with the D-Buckle, very quick to put on/take off the watch.  W7U bands take extra time now to put on / take off.  😞

- Speaker/Sound more powerful than W5P. - Great improvement over W5P.

- Titanium casing, just like the W5P.  This is good for better heat dissipation.  I have not had a change yet to try the W7U in >100 degree weather, whereas we have not seen the high tempt this year (yet).  The W5P easily handled 100+ weather.  Just don't make LTE phone calls in 100+ degree or else the watch will overheat.

- Quick button has very limited usage.  Why Samsung????  Anyways, I set it for the water lock feature.

- You can't place the W7U flat on a charging pad because the band prevents the watch from sitting flat on the pad.  However, once you place the W7U flat on the pad, you can put something on top of the watch to keep it flat.  Then it will make electrical/magnetic contact with the pad and start charging.

- Touch screen very responsive.  No delay in scrolling thru each menu.

- Screen very bright.

- The home and back buttons are directly on the side, which is different from the W5P which had the button on the side as well, but at a slight angle.  The W5P made it easier to press those two buttons.  When the buttons are directly on the side, you have to torque your finger/hand slightly to make contact with those buttons.  (of course everyone will have a different opinion on this button placement.

- Samsung still has NOT fixed the infamous problem where when you swing your arm, the display screen turns off.  WHY SAMSUNG??  Why do you turn off the screen when you swing your arms?  Didn't you learn/listen at all from all the complaints us runners informed you since the W5P.   Leave the display on and rely on the screen timeout to turn off the display when not in use.

Anyways I could go on-on, however, there is one item that I take the most concern with now is the battery life on the W7U.  As previously stated, my W5P battery life has been perfect from day 1 and still is solid after more then 1.5 years.  My W5P and W7U settings are manually set by me to be identical. 

However, I have noticed that the W7U seems to drain the battery by 35-40% faster than my W5P.  Yes, you read correctly.  I have watched my battery usage like a hawk on the W5P and it has aways been consistent and sturdy.  Never had a concern even as I speak now.  But, on the W7U, the battery drain is excessive.  As an example, while sleeping,  the battery went from 66% to 44% over a 7-hour period, as compared to my W5P that would go from 88 - 82% over that same period.  It's not clear to me why the excessive drain on the W7U, but even with power management turned on, the drain is still excessive. 

The only two items that could cause this are maybe the LTE signal or the health sensors.  Will soon experiment by turning these off to see if this makes a difference.

Overall, the W7U does not really offer any more "exciting" as compared to my W5P, but I really need to see what is happening to this battery.  Not happy about this battery drainage.   Curious if other W7U (LTE) users have the same battery issue.

142 Replies
edzs24ultra69
Cosmic Ray
Options
Galaxy Watch

Samsung.........FIX IT!!!!!!!!!!

user27XpOkXq85
Cosmic Ray
Options
Galaxy Watch

Just spoke with Samsung technical support and only recommended option for now - return it during 15 days :-). Wonderful! Lets everybody return Watch 7 and may be next time Samsung will test it twice before release.

userF6eVAEPxPD
Asteroid
Options
Galaxy Watch

I've already started my return process but hoping for a fix before I send it back.. I have til Aug 10 to ship it. 

0 Likes
Reply
Options
Galaxy Watch
I'm having the same issue. My watch 5 had a great battery life. Now I'm charging this thing multiple times and the charging is slow
0 Likes
Reply
Options
Galaxy Watch
Same issue here
usern0k1vpz50W
Constellation
Options
Galaxy Watch
I'm having the same problem. I have to charge my watch every 10-12 hours. And what's the use of having all the features if you have to turn them off just to conserve battery life? Samsung really needs to fix this.
Brekin72
Asteroid
Options
Galaxy Watch
I'm starting to notice the same on mine. First couple days, battery was about the same as my watch 6. (36-40 hours depending on use). Now every day, it seems to get a little worse, and I haven't changed a thing. Battery usage doesn't show any apps using up excessive battery. I just did a wipe cache partition to see if that helps. I'm about to say heck with it and return it, but from what I understand, Samsung is making that process difficult too.
andreborba007
Cosmic Ray
Options
Galaxy Watch
I am experiencing an issue with my Galaxy Watch 7 where the battery drains very quickly. If it lasts half a day, that's already a lot, and it doesn't have enough power to monitor my sleep at night. I've tried turning off some features, but the problem persists. I'm sharing this to see if others are having the same experience and to highlight the issue.
userHN1tECX28P
Constellation
Options
Galaxy Watch

same here... by noon, I'm done to 40% . Never had this isue with the Galaxy Watch 5

0 Likes
Reply
Binkybrat
Asteroid
Options
Galaxy Watch
Same watch 6 did not do this with everyone saying turn-off features. YOU SHOULD NOT HAVE TO TURN OFF FEATURES. That is why we buy watches. Went sleep at 100% and woke at 80% charged to 100% at 0500 went running started my day it's 1134 battery is at 68% . What good is a watch if you can't use the features on. Samsung needs an update cause the 6 battery life was way better. IYKYK