Original topic:

Watch 7: no audio on calls

(Topic created: Monday)
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JP92773
Cosmic Ray
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Galaxy Watch

I have the new Galaxy watch 7, it's really nice, was working fine, but as of last week I have no audio for calls. It doesn't matter if I made or recieved the call. The audio doesn't work. I purchase the watch about two months after I got my Galaxy S24, for the convenience factor or text, call & notifications. Unfortunately everything works fine still besides the call audio. 

 
Does anyone have any suggestions or tips ? I'm not sure what the issue is. I've restarted the watch already as well. 
12 Replies
foxelijah77
Asteroid
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Galaxy Watch
Did you open Bluetooth settings on your phone, and click the gear icon next to your watch name? There is a toggle switch for calls. Set to On.
JP92773
Cosmic Ray
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Galaxy Watch
I just double checked. It was on
Robin621k
Honored Contributor
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Galaxy Watch
You aren't by chance in the Beta for the S24 ?
JP92773
Cosmic Ray
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Galaxy Watch
I am actually on it.
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Robin621k
Honored Contributor
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Galaxy Watch
That is why it wasn't working. It should be working now if you downloaded Beta 3 ! It works now on my Watch Ultra
JP92773
Cosmic Ray
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Galaxy Watch
I just downloaded it. I hope that fixes the issue. Thanks for responding šŸ‘šŸ¼ I did check the watch app there's no update available
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realaud
Honored Contributor
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Galaxy Watch
Are you using the watch speaker or are you using ear buds/headset?
Robin621k
Honored Contributor
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Galaxy Watch
It was a Beta bug!
JP92773
Cosmic Ray
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Galaxy Watch
I'm hoping it's fixed with beta 3 like you mentioned. Thank you šŸ˜Š
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