Watch ultra has to be reset when it disconnects from phone

[GHOST_13]

Why is it that my brand new galaxy watch ultra always has to be reset when disconnected from my phone. I have the s24 ultra also new. the only time It doesn't do it is if the watch dies . Sometimes thru the night or when I walk away too far.... any help, please 

Thank you 

[TheNateBrown]

My 7 does the same thing. It's so dumb.

[GHOST_13]

This is the only watch i owned that does it. Definitely needs a fixing lol

[TheNateBrown]

I agree... soon

[Robin621k]

When you open the wearable app and press the icon at the bottom of screen where I have circled you aren't able to get to your devices?
Then tap on the device you want to connect to.

I don't have this problem on any of my devices in the Wear app.

[GHOST_13]

Yes, when I look into my wear app, I have the same thing as you shown in your pics.

[Robin621k]

I have read in this forum that on the reset setting up as new fixes this issue. Perhaps you have a corrupted backup that keeps getting installed.

[GHOST_13]

I'll have to look into it. I did hit replace backup this time, so I'll see what happens tonight when it does it. Thank you for everything. Hopefully, something works, lol

[Stackmoney]

Where do you see that working?

[Blu-Ray]

Many people are having this issue. The are several posts on here relating to this issue with various possible fixes. Ranging from deleting cache partitions, to deleting backups, setting up a a new watch. I've seen some posts where people have reported it is happening several times. The best I can gather is it had something to do with an os updated in January. I'm also getting random pair requests as well. https://us.community.samsung.com/t5/Galaxy-Watch/Random-pair-watch-message-and-then-watch-disconnect...