Original topic:

Water lock won't turn off - Galaxy Watch Ultra

(Topic created: 08-19-2024 04:23 AM)
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8NTSTR8
Asteroid
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Galaxy Watch

Is anyone else having issues with the water lock not turning off? I have to restart my watch or the water lock won't stay off. I ran all of the diagnostic tests and everything checks out normal. 

8 Replies
Home_in_BKK
Comet
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Galaxy Watch
No problem with mine. I turned on and off without having to restart. Did you press and hold the top button long enough to turn it off?
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8NTSTR8
Asteroid
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Galaxy Watch
I definitely did... every time. It worked fine the last time I used the water lock. Probably a bug that worked its way out.
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kapiltomar6280
Constellation
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Galaxy Watch

Yes its not turning off

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usercTNjnFfk41
Asteroid
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Galaxy Watch

Well, I have the opposite problem - water lock won't turn on.  I've tried manually after it wouldn't turn on when I started the swim exercise, and nothing happened.

 

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8NTSTR8
Asteroid
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Galaxy Watch
No bueno.
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GorgeGeorg
Constellation
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Galaxy Watch

Ever since the last watch software update, I also have been having problems with the waterlock not turning off.

Often it says "can't play water ejection sound while another sound is playing".

It's always when I am doing a work out and I turn on water lock because I don't want my jacket to keep interfering with the watch's operation. If I take the watch off it say "seems like you've stopped. Finish workout? and a <finish> button appears at bottom of screen. But now the watch is stuck. I can't select <finnish> and the water lock remains on.

 

 

Daniel O
Constellation
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Galaxy Watch

So what do you do when it happpens? Happened to me too for the first time and I don't know how to restart it

userena70elFDB
Constellation
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Galaxy Watch

I have been having the same issue since the last update.  It plays the water ejection tune the first time but it does not turn off water lock. Thereafter I get the ""can't play water ejection sound while another sound is playing" message. The only way to turn off water lock is to restart the watch.  Come on Samsung, this needs to be sorted out!

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