Original topic:

Water lock won't turn off - Galaxy Watch Ultra

(Topic created: 08-19-2024 04:23 AM)
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8NTSTR8
Asteroid
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Galaxy Watch

Is anyone else having issues with the water lock not turning off? I have to restart my watch or the water lock won't stay off. I ran all of the diagnostic tests and everything checks out normal. 

7 Replies
Home_in_BKK
Comet
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Galaxy Watch
No problem with mine. I turned on and off without having to restart. Did you press and hold the top button long enough to turn it off?
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8NTSTR8
Asteroid
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Galaxy Watch
I definitely did... every time. It worked fine the last time I used the water lock. Probably a bug that worked its way out.
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kapiltomar6280
Constellation
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Galaxy Watch

Yes its not turning off

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usercTNjnFfk41
Asteroid
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Galaxy Watch

Well, I have the opposite problem - water lock won't turn on.  I've tried manually after it wouldn't turn on when I started the swim exercise, and nothing happened.

 

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8NTSTR8
Asteroid
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Galaxy Watch
No bueno.
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GorgeGeorg
Constellation
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Galaxy Watch

Ever since the last watch software update, I also have been having problems with the waterlock not turning off.

Often it says "can't play water ejection sound while another sound is playing".

It's always when I am doing a work out and I turn on water lock because I don't want my jacket to keep interfering with the watch's operation. If I take the watch off it say "seems like you've stopped. Finish workout? and a <finish> button appears at bottom of screen. But now the watch is stuck. I can't select <finnish> and the water lock remains on.

 

 

Daniel O
Constellation
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Galaxy Watch

So what do you do when it happpens? Happened to me too for the first time and I don't know how to restart it

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