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Sunday in
Galaxy WatchI just recently noticed that when I wake up my watch has not tracked my sleep at all. I have already checked the sensor and cleaned it. I have already cleared the cache for the samsung health app. I also made sure that there were no updates. I wear my watch snug like it says to do at night. And yet again nothing for last night. Not sure what is going on. I had no issues with it like 2 weeks ago and now it's not working at all.
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Sunday in
Galaxy Watch- Mark as New
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Sunday in
Galaxy WatchHow would I find that out?
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Sunday in
Galaxy WatchIt's the galaxy watch 6
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Sunday in
Galaxy WatchWhich watch do you have, and which phone is it paired with?
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Sunday in
Galaxy WatchGalaxy watch 6 and it's paired to samsung galaxy S24
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Sunday (Last edited Sunday ) in
Galaxy Watch1. Reboot the watch and phone.
2. Clear the cache partition on both the watch and phone.
3. Clear the cache and data in the health app.
Try one set of actions at a time and see if the issue clears up.
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Monday in
Galaxy WatchI rebooted the watch not the phone. Which did nothing. I clearly the cache in the health app. Again did nothing.
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Monday in
Galaxy WatchI also cleared the data from the health app, which did nothing.
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Monday (Last edited Monday ) in
Galaxy WatchDid you clear the cache partitions from both the watch and the phone? These are separate actions from the app cache.
To clear the phone cache:
1. Power off your phone. Hold Power and vol up buttons until Samsung Logo appears
2. Let go of both buttons when you see the Samsung Logo appear on screen. There will be a delay while it enters recovery mode.
3. Use the volume buttons to navigate through recovery menu options and highlight āWipe Cache Partition.ā Press power button to select this option . Confirm by navigating to the yes response and tapping the power button to select.
5. When wiping cache partition is complete, "reboot system now" should be highlighted; press power key to select it. The phone will reboot as normal.
To clear the watch cache:

