JUMP TO SOLUTION Solved

Original topic:

Wireless power share problem on Galaxy watch 7

(Topic created: 2 weeks ago)
216 Views
ned04
Constellation
Options
Galaxy Watch

I am unable to charge my watch7 via wireless power share from my s23 ultra. Neither of these devices had cases on. I know for sure it's not my phone's problem, because I have no trouble power sharing with my buds3 pro and I can even effortlessly power share to my bro's iphone 13 pro max through a thick case, so I know it's not my s23 ultra's problem. Anyone else having issues with their watch7 charging via power share? Any solutions?

4 Replies
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy Watch

PowerShare was removed in the Watch 7’s to incorporate new sensors 

Frequently asked questions

Q. The Wireless power sharing feature is not working on the Galaxy Watch Ultra / Watch7.

A. The Galaxy Watch Ultra and Watch7 have a new rear sensor design to improve sensor accuracy over previous models. As a result, it is possible to assess health-related data points that were not previously supported as well as take more reliable measurements during prolonged or specialized exercises.

However, the new sensor design required changing the shape of the back glass. The alteration increased the distance between the internal wireless charging coil of your Watch and the wireless charger, so the Wireless power sharing feature available on the previous model is no longer supported.

We appreciate your understanding.



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


ned04
Constellation
Options
Galaxy Watch
That's unfortunate! Hopefully Samsung brings it back on the watch8. GaryB82, Thanks so much for letting me! Pardon my ignorance 🤦‍:male_sign:
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy Watch

It’s ok I’m not sure if it will comeback unless they change the design since the wireless coils is too far apart with this design to transmit the power 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


JerryMo
Cosmic Ray
Options
Galaxy Watch
Just plug your charger in you phone and connect to watch. Easy. Next best thing
0 Likes
Reply